Customer Supportsupportticketshelpdeskzendesk
Zendesk Support API
The Zendesk Support API manages tickets, users and comments programmatically – useful for support automation and reporting.
- Provider
- Zendesk
- Pricing
- Included with Zendesk plans; see Zendesk pricing
- Authentication
- API token or OAuth
- API key
- Required
Get started
Start building with Zendesk
Create an account, get your API key and start integrating Zendesk Support API.
Technical details
- Endpoint
https://{subdomain}.zendesk.com/api/v2/tickets.json- Authentication
- API token or OAuth
- Rate limit
- Plan-based request limits
- SDKs
- cURLJavaScriptPython
- Documentation
- Open official docs
Details
- Features
- Create and update ticketsManage users and organizationsAdd comments and tagsSearch and incremental exports
- Use case
- Ticket routing, SLA reporting and helpdesk integrations